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| Overseas
Subscribers Agents Overall Privacy Statement |
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| This is important to us also
especially when you visit this site and leave
your personal information. This privacy
statement tells you what information we gather,
how we use it and how you can correct it and
remove it. |
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| Information
Gathered From You and How it is Used |
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| 1.
UK National Lottery Entry Form and
Scratch 'n Win Ticket Order Form |
When you
subscribe to UK National
Lottery or order Scratch 'n Win
Tickets, we require your name, address,
telephone and fax numbers, email address
and credit card information.
We use this information solely to process
your subscription, to contact you if
questions arise regarding your order and
to send future correspondence. Your
personal information will remain
confidential unless you specifically give
us permission to allow third parties to
send you information from time-to-time.
We share this information, and only the
absolute necessary information, to third
parties involved in the processing of
your order. For example, the
financial institution that will verify
your credit card payment and the shipping
carrier that delivers your entry
confirmation and all other future
correspondence.
In addition to the information you
provide, we automatically record your ip
address when you place an order to help
us detect fraudulent activity. We
may share this with the financial
institution that issued the credit card
user or with law enforcement authorities,
if we determine the use of the credit
card was fraudulent. |
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| 2.
Email Newsletters |
You can choose to
subscribe to our free monthly
newsletter. When subscribing,
you're required to enter your email
address and you'll also be asked if you
want to receive email announcements of
events, products or services in UK
National Lottery by ticking a box.
Your email address will be used for this
purpose alone. Subscription to the
newsletter is completely voluntary and,
at any time, you can unsubscribe from
this service by emailing us at winclub@eudoramail.com or by clicking
the email link at the bottom of each
monthly newsletter. |
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| 3. Get-a-Friend |
When you tell any
of your friends about our site on the
Get-a-Friend page, you will type in your
name, address, email address, telephone
and fax numbers. You also have to
type in up to 5 names and email addresses
of your friends. In addition,
you'll also be asked to tick a box if you
choose to receive announcements on other
lottery products and services offered by OSA.
The details you disclose here will only
be used for this purpose: to contact you
when any of your friends join the UK
National Lottery, and to send you
special announcements if you tick the box
for this option. Your friends will
receive a one-time invitation to enter UK
National Lottery and, if they do not
respond, their details will be deleted
from our database. |
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| 4. Email
Links |
| In some pages of
our site, you'll find links for sending
us an email message. Your name and
email address will only be used to send
you a reply. Your name, email
address and message will remain
confidential unless you specifically give
us permission otherwise. |
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| 5.
ESA Call |
| Aside from the
email links, you can use the ESA Call
feature on the site to contact us.
You're required to submit your name,
country and telephone number before one
of our customer support team calls you
free of charge to help you. Your
name and telephone number will be used
only to telephone you. If you
request the call outside service hours,
you'll be emailed to inform you of the
unavailability of the service at that
time. You'll also be asked to email
back your next convenient time to receive
a call from us. Your name,
telephone number and email address will
remain confidential unless you
specifically give us permission
otherwise. |
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| 6.
External Links |
| This web site
contains links to other sites.
Please be aware that OSA is not
responsible for the privacy practices of
other sites. When you leave our
site, we encourage you to read the
privacy statement of every site that
collects personal information. This
privacy statement applies only to
information collected on this site. |
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| 7.
FREE Australian Lottery Superdraw Entry |
| When you join the
free Superdraw in the Australian
Lottery, PPI (the sister
company of OSA), will require your
name, address, telephone and fax numbers
and email address to enter the
Superdraw. We use this information
solely to process your entry, to contact
you if questions arise regarding your
entry and to send future
correspondence. Your personal
information will remain confidential
unless you specifically give us
permission otherwise. |
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| 8.
Tips and Strategies |
| If you wish to
receive Lottery tips and strategies, we
require your name and email
address. In addition, you'll also
be asked to tick a box if you choose to
receive announcements on other lottery
products and services handled by OSA.
Your name and email address will only be
used to send you the Lottery tips and
strategies you request and special
announcements about other Lottery
products and services if you tick this
option. Your name and email address
will remain confidential unless you
specifically give us permission
otherwise. |
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| 9.
Suggestion Page |
| If you have a
suggestion regarding this Lottery or the
site, you click through to our Suggestion
Page section and type in your name, email
address and suggestion/s. In
addition, you'll also be asked to tick a
box if you choose to receive
announcements on other OSA lottery
products and services. Your name
and email address will only be used to
send you a confirmation message of the
receipt of your suggestion and the
actions taken on it. You'll also be
sent special announcements on other
Lottery products and services if you tick
this option. Your name, email
address and message will remain
confidential unless you specifically give
us permission otherwise. |
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| 10.
Log Files |
| We use IP
addresses to analyze site trends,
administer the site, track user movements
and gather broad demographic information
for aggregate use. IP addresses are
not linked to any personally identifiable
information. |
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| Sharing
of Information and Unsolicited
Communications |
| Aside from the
sharing of necessary information when
processing your credit card payment and
shipping notices mentioned above, we do
not share any of your personal
information with other entities. In
addition, we will not send you any email
messages or other forms of communication
that you did not request in the first
place. |
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| Security |
This web site
takes every precaution to protect your
personal information. When you
submit sensitive information via the
site, your information is protected both
online and off-line.
When you submit sensitive information on
our Entry Form (such as credit card
number), that information is encrypted
and is protected with the industry
standard SSL encyption. While on a
secure page, such as our order form, the
lock icon on the bottom of your web
browser (Netscape or Internet Explorer)
becomes locked which is normally unlocked
or open when you're just surfing normal
pages.
Offline, all your personal information,
not just sensitive information mentioned
above, is protected. All our
subscribers' personal information is
restricted to our office. Only
employees who need the information to
perform a specific job can access
subscribers' information.
Furthermore, all employees are kept
up-to-date with security and privacy
practices. They are regularly
reminded of the importance of keeping
subscribers' privacy and what they can do
to preserve this information.
Finally, the servers that store all
subscribers' information are kept in a
secure environment and are protected by
password known only by a limited number
of persons. |
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| Special
Announcement |
| We send all UK
National Lottery subscribers via mail and
email special announcements on new
products, services, special offers, site
updates or upcoming events to keep them
informed on what is happening in UK
National Lottery. |
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| Correct/Update
Policy |
| If there are
changes or corrections to personal
information, users can inform us by email
at winclub@eudoramail.com, by fax at (31
20) 6383429 or by mail at Nieuwezijds
Voorburgwal 86 1012 SE Amsterdam,
Netherlands so we can amend the specific
information. |
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| Opt-Out
Policy |
All users are
given the choice to "opt-out"
of receiving email messages or other
forms of communications other than those
related to the service to which they've
subscribed. For example, our entry
form has an "opt-out" box so
users who want to subscribe to UK
National Lottery,
for instance, but don't want to receive
marketing materials other than those
related to their subscription, will be
kept off our email lists. All users
will be given the option to receive other
Lottery materials enabling them to enter
other Lotteries handled by OSA.
In addition, all email messages feature
an option for recipients to unsubscribe
or remove their names from our
database. For example, users who no
longer wish to receive our monthly
newsletter may opt out by using the
unsubscribe option found on the bottom
page of each newsletter.
Alternately, users can email us at winclub@eudoramail.com, fax us at (31
20) 6383429 or write us at Nieuwezijds
Voorburgwal 86 1012 SE Amsterdam,
Netherlands to inform us of their wish. |
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| Removal
from Database |
| Subscribers who
discontinue playing the UK
National Lottery
and
no longer want to receive other OSA
Lottery offers, products or services can
email us at winclub@eudoramail.com, fax us at (31
20) 6383429 or write to us at Nieuwezijds
Voorburgwal 86 1012 SE Amsterdam,
Netherlands to inform us of their
request. |
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| Notification
of Changes |
| Users will be
notified of changes or updates to this
privacy statement via email or other
forms of communication as
necessary. If we decide to use
personal information in a manner
different from that stated in the privacy
statement at the time of collection,
users shall be notified
immediately. Users will have the
choice to agree or not to the use of
their information in this different
manner. We will use information in
accordance with the privacy policy under
which the information was collected.
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| For questions regarding this
statement, please email our Customer Support
Team: |
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Overseas Subscribers Agents
Nieuwezijds Voorburgwal 86 1012 SE Amsterdam,
Netherlands
Fax : (31 20) 6383429 Tel : (31 20)
6383519
Email :winclub@eudoramail.com |
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